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 Select your section to get anwers to your questions
WHAT PROGRAMMING DOES DIRECTV OFFER? The DIRECTV® service features access to more than 265 available channels of entertainment with the PREMIER Package. Customers have access to popular networks like Disney Channel, CNN, ESPN and TNT, as well as up to 55 pay per view choices a day including major Hollywood films and special events. Hit movies start as often as every 30 minutes and they cost only $3.99 * each when you use your remote control to order. DIRECTV also offers an unprecedented professional and collegiate sports subscription lineup, including NFL SUNDAY TICKET™, NBA LEAGUE PASS, NHL® CENTER ICE® , MLB EXTRA INNING®, MLS DIRECT KICK ™, ESPN GamePlan and ESPN FULL COURT. There's even more! The DIRECTV® SPORTS Pack premium service and PREMIER programming deliver sports action from across the nation. Plus, adult channels like PLAYBOY TV are available on an a la carte basis *. *There is an additional $1.50 charge to cover movies, events & adult utilizing the automated ordering system or an additional $5.00 charge for an operator-assisted order. Event purchase price is non-refundable. HOW CAN I FIND OUT WHAT PROGRAMMING IS COMING UP? THERE ARE THREE EASY WAYS: 1. The on-screen guide lists programs up to 36 hours ahead of time. 2. Your monthly DIRECTV bill contains an insert with a listing of upcoming movies and special events. 3. ACCESS DIRECTV™ Magazine is published monthly and offers in-depth listings, reviews and feature stories about programming choices available using the DIRECTV System. Plus you can use ACCESS DIRECTV Magazine as a companion to your on-screen program guide and even plan your viewing. CAN I GET DIRECTV® PROGRAMMING IN MY RV OR ON MY BOAT? Yes. You can get most of the same great DIRECTV programming in your RV or boat that you can enjoy in your home. To be eligible for some programming services, such as seasonal sports subscriptions, pay per view ordering with your remote control and "mirroring" subscriptions to additional receivers, DIRECTV requires that your DIRECTV System be continuously connected to a land-based phone line. Therefore, most RV and boat customers are not eligible for these benefits. For more information and to order equipment and installation, call: 1-800-DIRECTV. To install the DIRECTV System on your RV or boat, you can either purchase a self-installation kit or hire a professional installer. Contact your local satellite TV, RV or boat dealer for more information about professional installation. WHY DOESN'T DIRECTV PRESENT EVERY CHANNEL I WANT TO SEE? Programming commitments are driven by customer preference. They are designed to balance the interests of adults, children, and the whole family. DIRECTV regularly polls customers to determine their interests. WHAT IS THE DIRECTV HD DVR? The DIRECTV HD DVR combines the crystal clear picture of high-definition television with the digital recording power of DIRECTV® DVR. Learn more. DOES DIRECTV OFFER CHANNELS ON AN A LA CARTE BASIS? You may add individual premium services to base package. DIRECTV offers these premium options: HBO®, Starz® Super Pack®, SHOWTIME UNLIMITED® , Cinemax® , and the SPORTS PACK. Adult channels like PLAYBOY TV are also available on an a la carte basis. The PREMIER™ base package includes all premium services available on DIRECTV so you don't have to worry about missing any of your favorite programs. DOES DIRECTV OFFER MUSIC CHANNELS? Yes! Through an alliance with XM Satellite Radio, DIRECTV offers up to 68 different audio-only channels that range from choices like Soft Rock, Jazz and Country to Hit List, Easy Listening and many more. Visit DIRECTV® XM Satellite Radio page for more information about this service. WHAT CHANNELS WILL DIRECTV BE OFFERING IN THE FUTURE? It is a DIRECTV policy not to disclose information about any pending or potential programming offers. However, DIRECTV does speak with a wide array of programming providers and constantly evaluate services based on the level of customer interest. Customer feedback is very important to DIRECTV and, in the past, this feedback has led to the addition of new programs and channels. HOW DO I ORDER PAY PER VIEW MOVIES AND SPECIAL EVENTS? The easiest way to order is with your remote control. Just make sure that you have a DIRECTV subscription and that your receiver is continuously connected to a land-based phone line. Finally, you can call DIRECTV Customer Service to order, however there is up to a $5 fee for each order called in. Pay Per View event purchases are non-refundable. To avoid fees, you can also order online at directv.com" WHAT IS A LETTERBOX MOVIE? The shape of a theater screen is wider than the shape of a TV screen. So, when movies appear on TV, the left and right sides of the image are usually cut off and you miss about 30 percent of the film's original picture. The letterbox format, preferred by many film buffs, displays movies on a television screen as originally intended by the films' directors. That's why you see black bars at the top and bottom of the screen when you watch a letterbox movie on your television. The TV screen has been adapted to accommodate the film's entire picture. In order to fit the whole picture on the screen, the image has to be reduced. There is no extra charge for letterbox movies from DIRECTV® Pay Per View. ARE MOVIES AVAILABLE ON PAY PER VIEW BEFORE OR AFTER THEY COME OUT ON HOME VIDEO? Generally movie studios release films on the video rental market before making them available to pay per view. However DIRECTV offers many films on Pay Per View day and date with DVD releases. However, the period between the home video release and pay per view release now can be as little as 30 days. There are several advantages to watching movies on pay per view. First, DIRECTV is not just another pay per view provider! DIRECTV Pay Per View movies offers a great selection of the latest pay per view movies well in advance of premium cable and broadcast television networks. You can even preview the first five minutes of non-adult movies so you can make an informed "rental" decision. DIRECTV Pay Per View brings you the most exciting events like boxing, wrestling, soccer, music and more. With as many as 55 different movie and event choices a day, DIRECTV Pay Per View services offer you more viewing options than cable or any other satellite service. CAN WEATHER INTERFERE WITH MY RECEPTION? Television reception on the system is highly reliable year-round and nationwide. DIRECTV service is only minimally affected by weather, under extreme conditions. If a signal interruption happens at all, it is usually less than one minute long. If you suspect your system is having a weather-related problem, visit DIRECTV Technical Support section for more information. IS THE DIRECTV SIGNAL COMPATIBLE WITH SURROUND-SOUND TECHNOLOGIES? The DIRECTV System is compatible with Dolby Pro Logic Surround-Sound and Dolby Digital. To get true surround-sound, you will need a Dolby Pro Logic or Dolby Digital surround sound-processing unit. Basically, you will be able to experience surround-sound with DIRECTV programming if your home theater system has surround-sound capability. If you have more questions, contact your equipment manufacturer or salesperson. HOW DO I ACTIVATE SECONDARY AUDIO PROGRAMMING (SAP)? The specific steps depend on the brand and model of your receiver. Your owner's manual will give you details. |
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