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| PROGRAMMING GUIDE |
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| EXPLORE DIRECTV |
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Important Note On Installation:

For all appointments, the customer, or a representative for the customer who is at least 18 years old and authorized to sign for work performed, must be home during the entire installation.
Standard Professional Installation our Installer will perform the following tasks:
1. DISH MOUNTING
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Mounting dish on an outside wall or roof within 100 feet of TV. |
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Installing hardware needed to mount and ground Ground dish. |
2. WIRING AND CONNECTIONS
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Connections using up to 125 feet of RG-6 cable per receiver. |
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Routing all cables to 1 TV through an exterior wall or from basement. |
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Connecting 1 DIRECTV Receiver and 1 VCR and/or DVD player if they connect to the same outlet as TV. |
3. PHONE CONNECTION
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Connecting system to an existing phone jack within 25 feet of TV. |
4. CUSTOMER EDUCATION
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20-minute customer training session |
If customer wants custom work, technician negotiates cost in writing before beginning any work and collects payment directly from customer.
Custom Installations (Additional charges apply)
During the Custom Installations our Installer can perform following tasks
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Mounting dish on a pole (unless required for line of sight), tripod, etc. |
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Routing cables through more than 1 wall or fishing cables between walls. |
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Any additional work to hide or camouflage cables/wiring. Installing additional receivers or routing system to more than 1 TV outlet. |
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Connecting system to stereo and/or components other than VCR. |
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Boats and RVs may require an additional charge if special equipment or wiring needed. |
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Wiring for phone jacks that are more than 25 feet from TV. |
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Installing phone line if needed. |
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Providing enhancements to phone line. |
Standard professional installation is included and painless.
The DIRECTV system that you have chosen includes standard installation by top professionals, so you dont have to worry about setting it up and ensuring that it works properly. If youre switching from cable or a roof antenna, youll find your installation is a breeze! The installer will set up the dish and make sure the TVs in your house are connected and receiving programming. No matter what your needs DIRECTV installation is fast and friendly!
Where we install the satellite dish
To receive DIRECTV programming, you home simply needs a clear view of the southern sky, unblocked by trees or buildings. After that, our professional installers mount the satellite dish in an appealing location for your home, apartment, condominium or townhouse. If you rent, just ask your landlord for approval to install. If you cant install the dish on your rooftop, try your private balcony, patio, garden, or wherever you prefer.
Award-winning customer service
DIRECTV has friendly customer service representatives available to help you 24 hours a day, seven days a week - cable cant match that! |
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Convenience and control 24/7
Save time and get more out of your entertainment experience by managing your account online at directv.com. With just a few clicks of the mouse, you can check your account balance, pay your bill, change or add programming, find out whats on and get tips to help you enjoy everything DIRECTV has to offer.
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Moving? Not a Problem
Moving your DIRECTV system to your new home is easy. Just call DIRECTV before you move and tell us when youll be moving and where youll be going. Leave the satellite dish, take your receiver(s) and remote(s) to your new house and DIRECTV will come out with a new satellite dish and provide standard professional installation - HASSLE-FREE. Because DIRECTV broadcast coast-to-cost, youll be watching DIRECTV programing in your new home in no time. |
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